Refund Policy

Refund & Return Policy

We value your trust and aim to make every purchase experience smooth and transparent. Please review our refund policy below to understand how we handle returns and refunds.

1. Quick Refund (Within 24 Hours)

If you request a refund within one hour of placing your order, we will process a full refund within 24 hours. This applies only if your order has not yet been shipped or processed.

2. Standard Refund (7–15 Working Days)

For refund requests made after the initial one-hour window but before the product is delivered, we will issue your refund within 7 to 15 working days. The processing time may vary depending on your payment method or bank.

3. Refund for Used Products

If you have received and used the product but are not satisfied with it, you may still request a refund. Such requests are subject to quality verification and approval. Once verified, the refund will be processed within 30 days of confirmation.

4. Contact & Support

For any refund-related concerns, please contact our support team at info@emeds.us. We’re here to help you and ensure your issue is resolved quickly and fairly.